Terms of Purchase
These Terms of Purchase apply to products and services purchased through https://arvenixx.com/ (the “Site”), operated by arvenixx.com (“Company,” “we,” “us,” or “our”).
Your purchases are also subject to our Terms of Use, Privacy Notice, and any other policies referenced on the Site.
By purchasing or using products or services through the Site, you agree to these Terms, including any applicable arbitration provisions and class action waivers described in our dispute resolution terms.
General Information
By placing an order, you confirm that:
- You are at least 18 years old;
- You have the legal capacity to enter into a binding agreement; and
- You are legally permitted to purchase and receive the products or services offered.
You agree to comply with all applicable laws and regulations, including those relating to purchasing, importing, and receiving products in your jurisdiction.
Communications with us, including calls and emails, may be recorded where permitted by law.
Privacy
Personal information collected through the Site, email, phone, or other communications will be handled according to our Privacy Notice, available on arvenixx.com.
We may update the Privacy Notice from time to time. Continued use of the Site after changes are posted means you accept the updated policy.
Purchases and Order Processing
We reserve the right to refuse, verify, modify, or cancel an order when reasonably necessary.
This may occur if:
- A product is unavailable;
- Pricing or product information contains an error;
- Fraud or unauthorized activity is suspected; or
- Other circumstances prevent us from completing the order.
If we cancel an order, you will not be charged, or any applicable payment will be refunded.
We may also correct errors or update prices, product descriptions, specifications, promotional information, or other Site content where permitted by law.
Product Descriptions
We make reasonable efforts to ensure product information is accurate and current. However, we do not guarantee that descriptions, images, specifications, prices, or other information will always be complete or error-free.
If a product you receive materially differs from its description, you may request a return according to our applicable return policy.
Some products may also be displayed through a quick-view or similar feature. Full product details should be reviewed on the individual product page before purchase.
Pricing
We aim to display accurate prices, but pricing errors may occasionally occur.
If an item is incorrectly priced, we may cancel or decline the affected order and notify you by email.
We also reserve the right to correct pricing errors where permitted by applicable law.
Product Availability
Product availability shown on the Site is an estimate and may change without notice.
Delivery will generally occur within approximately 30 days or less after payment, although timing may vary due to inventory shortages, weather, carrier delays, destination, customs procedures, or other circumstances.
An item shown as “in stock” may become unavailable before your order is processed. If this happens, we may remove the unavailable item from your order and notify you by email.
Product Disclaimer
Products purchased through the Site may differ from similar products offered in other markets.
Depending on the product or destination, they may:
- Not include a manufacturer warranty;
- Have limited service or support;
- Not include instructions or warnings in your local language;
- Follow different labeling or technical standards; or
- Require an adapter or converter for local electrical systems.
You are responsible for confirming that a product is suitable for your needs and may be legally imported, possessed, and used in your country or region.
Taxes and Duties
You are responsible for any applicable taxes, customs duties, tariffs, VAT, sales taxes, use taxes, or similar charges imposed by the destination jurisdiction.
These charges may be collected separately from the product price and shipping fees.